Error messages when creating or updating a point list

When you create or update a point list in Wemap Pro, two messages are displayed during the process: at the start of synchronization and at its completion.


Message 1: Start of synchronization

This first message is displayed in green to inform you that synchronization is beginning.

Message 2: End of synchronization

This message provides you with information about the import process, with an associated color code.

Color

Meaning

Illustration / Example

Green
Everything worked properly

Orange
The data is already up to date so no changes were made


Red

An error is blocking data synchronization

These messages specify the cause of the problem and the affected POIs


Here are examples of errors that can block synchronization:

Error encountered

Illustration

The property "POI Name is missing"

The ID (external_id) is not filled in

The GPS coordinates format is incorrect: latitude and longitude contain a comma instead of a period

The "Phone" information was filled in the "Advanced fields" section.

Advanced fields require specific data formats and we recommend them for developer use.

Otherwise, we advise using the "Description" field.

The Google Sheets / Spreadsheet document URL is set to private access. You must configure the file's sharing and access settings by indicating that it must be visible to all users with the link

πŸ’‘ Note:

For Excel and Spreadsheet file imports, the "External ID" mention in the error message indicates which row in your file is affected.

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