Error messages when creating or updating a point list
When you create or update a point list in Wemap Pro, two messages are displayed during the process: at the start of synchronization and at its completion.
Message 1: Start of synchronization
This first message is displayed in green to inform you that synchronization is beginning.

Message 2: End of synchronization
This message provides you with information about the import process, with an associated color code.
|
Color |
Meaning |
Illustration / Example |
|
Green
|
Everything worked properly |
|
|
Orange
|
The data is already up to date so no changes were made |
|
|
Red
|
An error is blocking data synchronization These messages specify the cause of the problem and the affected POIs |
|
Here are examples of errors that can block synchronization:
|
Error encountered |
Illustration |
| The property "POI Name is missing" |
|
| The ID (external_id) is not filled in |
|
| The GPS coordinates format is incorrect: latitude and longitude contain a comma instead of a period |
|
|
The "Phone" information was filled in the "Advanced fields" section. Advanced fields require specific data formats and we recommend them for developer use. Otherwise, we advise using the "Description" field. |
|
| The Google Sheets / Spreadsheet document URL is set to private access. You must configure the file's sharing and access settings by indicating that it must be visible to all users with the link |
|
π‘ Note:
For Excel and Spreadsheet file imports, the "External ID" mention in the error message indicates which row in your file is affected.






